REACH OUT
HOW IT WORKS
Send us a message, call a peer directly, or use one of the crisis lines below. Your communication is held in confidence.
ON-DUTY PEER SUPPORT
Individual(s) in crisis may contact any Peer Team Member for a one-on-one meeting (Supervisor notification is not required by Individual)
Peer Member WILL notify Captain of "Behavioral Crisis" on arrival
The Captain will call the Battalion Chief to take the truck out of service
Through conversation, it will be determined if the individual feels they can safely remain on duty or need to be relieved for the remainder of the shift
Battalion Chief will be notified if the individual needs to be removed from the schedule(Requires Use of Name for Scheduling)
OFF-DUTY PEER SUPPORT
Individual(s) in crisis may contact any Peer Team Member for a one-on-one meeting.
Through conversation, it will be determined if the individual feels the need for in-patient facility or out-patient referral
For out-patient referral recommend the appropriate Mental Health Clinician/EAP resource
Peer Team Member will contact facility representative(if indicated)
Peer Team Member will contact HR for FMLA Scheduling
Critical Incident Stress Management
CISM Response
An immediate intervention by On-Duty personnel due to a call of significant priority and/or distress.
— Overseen by Treasure Coast CISM —
DIFFUSING
Immediately Post Incident
Informal group meeting
Usually at the fire station
Handouts with Common Signs / Symptoms
DEBRIEFING
Formal Group Meeting
Mental Health Clinician
May be Inter-department (FD, LEO, Hospital, Dispatch)
Usually 48–72 hours Post Incident (next shift)
Comprised of two components
Both components are held in a group setting and overseen by the Treasure Coast CISM team to support the entire crew.
Privileged Communication
CONFIDENTIALITY IS SACRED.
FL Statute 401.30(4)(e) - for use in a critical incident stress debriefing. Any such discussions during a critical incident stress debriefing shall be considered privileged communication under
s. 90.503.
Confidentiality is an integral component of every Peer Support / CISM Team. It protects buy-in and security of frontline personnel and maintains PEER Team integrity. Any communication will be absent of detail and for scheduling / FMLA purposes when necessary.
DUTY TO ACT
PEER Support Team Members will ALWAYS maintain a Duty to Act if:
You are a danger to yourself or others
There is any sign or indication of abuse of any kind
In immediate crisis? You are not alone - reach out now.
988 Suicide & Crisis Lifeline: 988
Safe Call Now: 1-206-459-3020
Firefighter/EMS Helpline (Share The Load): 1-888-731-3473
